Please note that a claims processing fee will be assessed for each claim submitted whether your account is eligible for reimbursement or has a sufficient balance to pay the claim. Therefore, you should verify your Claims Reimbursement Status prior to submitting your claim.

Evidence of expense must be submitted for all claims. The only documentation necessary for most claims is the Explanation of Benefits (EOB) which is issued by your insurance company. Please review the instructions on the claim form for more details.


Form Usage Expenses Incurred in Year
Medical Expense Reimbursement Claim Form This form may be used for:
  • Medical & Dental Expenses
  • Copayments & Deductibles
  • Prescriptions
Medical Insurance Claim Form This form may be used for:
  • Medical Insurance Premiums
  • Dental Insurance Premiums
  • Vision Insurance Premiums
Disability Insurance Claim Form This form may be used for:
  • Disability Insurance Premiums
Dependent Care Assistance Claim Form This form may be used for:
Direct Payment Claim Form This form may be used to authorize a direct payment to:
  • Doctor
  • Hospital
  • Service Provider
Please note that services must be rendered prior to requesting reimbursement. Only one service provider may be listed on each claim form.

If you have a spouse, over age dependent or you wish to authorize another person to inquire about:

  • Reimbursement Claims Information
  • Insurance Coverage Information
  • Any other protected medical information

Please complete and sign the Health Information Disclosure Authorization Form or the Durable Power of Attorney and Health Information Disclosure Authorization Form below. You may return the form via fax or mail.


Health Information Disclosure Authorization Form Only
This form will authorize our Member Services Department to speak with your spouse or other authorized person regarding Reimbursement Claims and/or Eligibility Information for your account. If this form is not on file, the Flex Plan can only provide this account information to the member; your spouse or authorized person will only be provided with general non-account specific information.



Durable Power of Attorney and Health Information Disclosure Authorization Form
This form will allow your ā€œAuthorized Representativeā€ to obtain information regarding Reimbursement Claims and/or Eligibility Information for your account. In addition, it grants to your Authorized Representative the ability to submit claims, to have access to all Plan Information about your claims and eligibility, and change insurance elections. In the event the member is not able to perform these duties their Authorized Representative will be able to do so on their behalf.


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